Who Moved Your Cheese?

By Paul Johnson, President Complete Mailing Solutions


Do you receive a significant number of parcels and important documents? Are you finding it hard to handle and keep track of them? Do you know where important files or documents are at all times? Would it be helpful to receive an email notification when a time-sensitive document arrives? Are you wasting valuable time manually inputting incoming mail and parcels?
tracking parcel with cordless barcode scanner
If you answered “yes” to one or more of these questions, then read on to see if a parcel and document tracking solution might benefit your organization.
Neopost WTS is a scanner-enabled chain of custody tracking system for inbound mail, parcels, files and objects (such as electronics, furniture, tools, supplies, etc.). These items can be scanned into the system upon receipt. Scanning is then used to track any handoffs or checkouts from that time forward. With WTS you’ll know exactly where every received parcel, document or item is at any time. Available as either a premise or web based solution, WTS is scalable from small single-location businesses to large enterprises with multiple locations.
You’ll not only know where all tracked items are, you’ll have detailed information at your fingertips including:

  • Item description
  • Location
  • When the item was received
  • Identification of employee who moved it
  • The signature of the person who received it and currently has it

Real-world examples

Clients have used WTS for tracking company assets such as laptops, golf clubs, tools and equipment. Assets can be checked out for use and then checked back in. No more missing assets or wasted time tracking them down… you know where they are at all times. This applies to assets to be used both on and off-site.
Evidence tracking is another example. Police stations can use WTS for keeping track of evidence. The evidence is either in the evidence locker or it’s checked out to a specific person who is held accountable for it. In addition, this provides chain of custody tracking.
Benefits of a WTS tracking solution from CMS:

  • Eliminate liability of losing confidential documents or having them fall into the wrong hands.
  • Eliminate loss of expensive equipment and parcels.
  • Provide accountability through chain of custody tracking.
  • Reduce the cost of manually tracking and classifying incoming parcels and documents.
  • Reduce delivery time and errors by building a route for delivery.
  • Eliminate loss of expensive equipment and parcels.
  • Increase service quality.
  • Eliminate wasted time tracking down or finding documents and assets.
  • Automatically notify recipients of arrival of packages and parcels.


If you have any questions or want to learn more about how a tracking solution could benefit your organization, contact Paul Johnson at 303-761-0681 x211 or pjohnson@cms-colorado.com.