Intelligent Parcel Lockers

…the perfect solution for secure, centralized package delivery and pickup

By Paul Johnson, President CMS – Complete Mailing Solutions


Delivering a high volume of packages to people who are dispersed across large areas such as colleges, apartment buildings or corporate campuses can be costly and can quickly overwhelm your resources. In these situations, providing a secure and convenient way for recipients to receive packages in a cost-effective manner is a daunting challenge.
What if you could provide 24/7 access to packages in a convenient location where people can safely and securely retrieve them? If your organization is struggling with this issue, check out Packcity Intelligent Parcel Lockers from Neopost. These automated electronic locker systems securely store packages for easy recipient retrieval and package returns. They provide a valuable service to residents and consumers and substantial cost savings and reduction of liability to organizations. In some cases, they can even be a profit center.
PackCity Parcel Lockers

Packcity Intelligent Parcel Lockers provide:

  • Reduced storage requirements -large storage spaces are no longer necessary. Slimline lockers can be placed in hallways or other easily accessed areas – even outdoors!
  • Customization – lockers can be configured to your needs and incorporate your branding.
  • Security – packages are stored safely until retrieved.
  • Accountability – every drop off and pickup is automatically logged electronically providing 100% chain of custody tracking.
  • Labor reduction – packages are delivered centrally rather than distributed to multiple locations.
  • Reduced handling – eliminates the need for multiple deliveries and re-deliveries. Signatures are captured upon pickup and logged into the system for tracking purposes.
  • Convenience – 24/7 access allows recipients to retrieve packages at a time convenient to the them.
  • Flexibility – recipients are automatically notified by email or text that their package is ready for pickup.

All of this is accomplished in three easy steps and returns are just as easy.
Packcity Lockers Process
Click here to see Packcity Parcel Lockers in action!
Packcity Parcel Lockers are the most convenient click and collect solution for deliveries at residences, retailers, universities, corporations and other locations. They save time for building owners, managers and retailers, while providing a convenient, safe and valuable service to residents and consumers.
To explore how Packcity intelligent parcel lockers can benefit your organization, contact Paul Johnson at 303-761-0681 x211 or email pjohnson@cms-colorado.com. In the meantime, you can download a Packcity Parcel Locker brochure here.

Who Said Mail is Dead?

By Paul Johnson, President CMS – Complete Mailing Solutions


Back in the 90’s, it was predicted that electronic media would eliminate the use of paper and be the demise of mail. Thirty plus years later, this prediction has not proved right. With the emphasis on digital communications and the ease with which we communicate, it would seem that mail would be doomed. But not yet!
While mail has declined from its heyday, it has a viable place in the communications mix. Consider some of the advantages of mail:

  • Anticipation and emotional connection with a personal communication that can be touched and felt
  • Less clutter (compared to all those emails) so advertiser’s messages are more easily seen
  • Longer life – mail is often held onto as reminders to take an action (emails are gone in an instant!)

While multiple channels of communication are necessary these days, mail still plays an important role in reaching customers and prospects. The fact that there is less mail overall, is an advantage to marketers because their message stands out. In a recent USPS survey*, an average of 8.4 minutes is spent sorting mail which is a very long engagement time (surprisingly, while millennials receive less mail they spend 9.2 minutes engaging with it). This is a great time to engage and attract new customers.
Learn more about engaging your customers in this article by Jim Cochran, Chief Customer & Marketing Officer at the USPS. Or, download the results of the USPS’ Mail Moments 2016 Review for some surprising facts about consumer behavior mail.
Given that mail is still an important part of the communication mix, it’s important to evaluate whether you are maximizing your mail program. Ask yourself whether you can:

    • Maintain your mail list so that you are not paying for mail that will never reach your customer or prospect
    • Leverage your existing communications to deliver customized messages and offers

We offer solutions that will help you optimize your communications through a variety of mailing, printing, digital and logistics solutions. Call us today at 303-761-0681 or contact Paul Johnson (pjohnson@cms-colorado.com) for a complimentary assessment of your mail program.
Share your thoughts. What’s the most unique way you have used mail in your company? What success have you experienced?

*(USPS Mail Moments 2016 Review)