Who We Are

Our people set us apart. As a family owned and operated business, each member of our company shares a commitment to provide the most personal & responsive service possible. They have the experience to back up that commitment. This is a snapshot of the people you will talk to when you call us, meet the CMS team:

Our Owners
Paul Johnson - owner
Paul Johnson


Paul is the co-owner of Complete Mailing Solutions and our fearless leader! He and his wife, Karen, have been involved in the industry since 1989.

Karen Johnson - owner
Karen Johnson


Karen is the other half of CMS and heads up our Accounting and HR departments. She is the “heart” of the company and loves the personal …

Vicki Maggs - Admin Manager
Vicki Maggs

A Colorado native, Vicki has been with us since 2006 and brings a real sense of family to her position (we like to call her “mom”).

Service Bill
Bill Faulconer

Service Director

Bill joined us in 2012 but has over 27 years of industry experience.

Service Pat
Pat Quinn


Pat has over 20 years of industry experience and is our most tenured Service …

Service Doug
Doug Chaffee


Doug has over 26 years of industry experience as a service tech…

Service Nate
Nate Johnson


Nate represents the 3rd generation of Johnsons here at CMS.

Sales Anna picture
Anna Freeman


Anna brings over 10 years of industry experience solving customer’s problems…

Sales Ellis
Ellis Breashears


A native of Nebraska, Ellis moved to Colorado in 1983.

Terry Erks - sales director
Terry Erks


A native of Nebraska, Terry joined CMS at the beginning of 2015.

Software Sales and Technical Support
Laura Peterson
Laura Peterson

As one of our Logistics Problem Solvers, Laura has 25+ years of industry experience and brings a wealth of knowledge and expertise to her work. She is the veritable Renaissance

David Malone
David Malone

Originally from Illinois, he majored in computer science and has leveraged this knowledge into 20+ years of experience in software solutions.

Marketing Adele
Adele Nielsen


Adele has 35 years of experience in marketing, the last 10 of wh…